creating memories one stitch at a time
We hope you love your Life’s Stitchable Moments purchase! However, if there are any issues with your purchase, we will accept returns or exchanges within 7 days of delivery. All items must be in original condition, with original packaging and accompanied by the original receipt. Please note that shipping and handling charges are not refundable.
To request a refund please email with your order number and product description. You will receive an email confirmation and instructions. Ship your package using a carrier of your choice and keep the tracking details for your records. You will receive an email once your return has been processed. Please allow 7 business days from the time we receive your return for it to be processed. Shipping is non-refundable.
All orders are shipped within 7 days of ordering. Orders will ship via USPS with an average delivery time of 4-7 days from ship date. You also have the option at check out for expedited shipping through USPS Priority mail.
All orders will receive an email confirmation when the package ships. If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.